When [JetBlue] initially decided to install live satellite television systems in its Airbus A320 airplanes, JetBlue decided it wouldn't censor foul language or racy programming on cable channels like MTV or Comedy Central. And in the event of emergencies, the airline told crews to leave the live television on -- passengers could watch themselves on CNN or other news programming.
And that's exactly what happened Wednesday when Los Angeles television stations quickly picked up that JetBlue Flight 292 from Burbank, Calif., to New York had a problem with its front landing gear, which wouldn't retract.
Some industry watchers criticized JetBlue's decision to keep the television on. "Having unfettered access to footage of the aircraft, watching the preparations on the ground, listening to 'experts' talk about the vast possibilities of what could go wrong and all of the worst-case scenarios only served to raise the tension level," said Michael C. Planey, a former manager of in-flight entertainment at US Airways who is now an industry consultant.
-- "A TV View of an Airplane Crisis," WSJ, Sep 27, 05